All client work
Stephanie Kollmann · Therapeutic and relationship coaching · online, worldwide

A clearer path from first visit to booked call

The old site spread services, credibility signals, and resources across more than a dozen destinations. The new one narrows the primary path to five, while keeping the full article archive searchable underneath.

Before and after

From a site that explained everything to one that leads somewhere

Drag the handle to compare the old homepage with the new one at the same viewport width.

The new Stephanie Kollmann website: one coaching page, credentials visible above the fold, and a single consistent call to action
The previous Stephanie Kollmann website: a coaching homepage with services split across three named pages
BeforeAfter

Drag the handle, or use the arrow keys, to reveal more of the old or the new website.

The structure

Fewer choices, not less content

Before
01Home
02About
03Services (3 sub-pages)
04Blog
05Testimonials
06Credentials
07Investment
08Free quiz
09Newsletter
10Contact

10 primary destinations

After
01Home
02Coaching
03About
04Blog
05Book a call

5 primary destinations

115 articles across four topics

Show topics
Awareness & Inner WorkSelf-Worth & AuthenticityBoundaries, Voice & TruthFear, Pain & UncertaintyRelationships & ConnectionFeelings & Emotional ResilienceRetreats, Silence & EnergyHSP & Highly Sensitive Living
  • One coaching page instead of three separately named services
  • Credentials and experience visible before the first click
  • Blog archive organised under four topics, not just by date
  • One consistent call to action across the site
  • Primary navigation down from about a dozen destinations to five
Why we changed it
  • Change

    Consolidated three services into one coaching page

    Why

    Three separately named services made it unclear which one applied to a given visitor.

    Value

    One page framed around the visitor's problem, not around service names.

  • Change

    Credentials moved above the fold

    Why

    Credentials lived behind a footer link, requiring a click away before a visitor could verify who they were talking to.

    Value

    Trust is established at the same moment as the first call to action.

  • Change

    Blog kept, reorganised under four topics

    Why

    Years of articles sat in a flat, untagged feed with no way to browse by theme.

    Value

    The full archive stays reachable and browsable, without adding a single item to the main menu.

  • Change

    One consistent call to action

    Why

    Multiple parallel starting points, book, inquire, check investment, split intent.

    Value

    A single, repeated next step from anywhere on the site.

  • Photography planned, lit, and shot in-house

    Change

    All of the site's primary photography was planned, lit, and shot as part of the project, not sourced from stock or carried over from the old site.

    Why

    Coaching sells on trust before it sells on content, and stock photography or a dated headshot works against that from the first screen.

    Value

    Professional-level photography with no separate photographer to brief, coordinate, or pay for.

The engineering

What's underneath

The navigation change is visible. Some of the more important work isn't.

  • Legal terms surfaced at the point of booking, not buried in a footer

    Change

    Consent and legal information moved into a contextual modal shown at booking/signup, instead of one static terms page.

    Why

    Coaching carries its own liability language most template sites never account for: no-recording clauses, a "this is not therapy" disclaimer, confidentiality boundaries, cancellation terms.

    Value

    A visitor sees the exact terms relevant to what they're about to do, right when they're doing it.

  • Analytics that don't need a consent banner to justify themselves

    Change

    Self-hosted, cookie-less analytics with a simple opt-out notice, not a full consent-management platform.

    Why

    A CMP is machinery this site doesn't need: the same "cut what isn't earning its place" thinking behind the navigation, applied to the backend.

    Value

    Nothing about a visitor's activity leaves the server, and the banner itself sets no cookie of its own.

  • Blog traffic sources tracked without a third-party script

    Change

    In-house view counts and acquisition-source breakdown (organic, social, paid, email, referral), no tracking pixel.

    Why

    Knowing which posts bring people in shouldn't require handing visitor data to Google or Meta.

    Value

    Editorial decisions backed by real traffic-source data, with nothing on the page reporting home.

  • The subscriber list survived the move intact

    Change

    Existing subscribers carried over with signup dates and consent status preserved; sends re-check unsubscribe status at the moment of delivery, not when queued.

    Why

    A platform migration is usually where a list quietly loses its history, or someone who just unsubscribed gets one more email anyway.

    Value

    No re-consent churn on cutover, and nobody hears from the list after opting out.

  • One CTA, routed by who's actually asking

    Change

    Two separate booking links (new-client discovery call vs. existing-client session) instead of one generic "Book" button.

    Why

    The single-CTA simplification is about one kind of ask, not sending every visitor down an identical intake flow regardless of who they are.

    Value

    A returning client isn't pushed through a "getting to know you" flow meant for someone new.

The problem

The previous site listed three separately named coaching services, plus about a dozen more destinations spread across the footer: investment, testimonials, credentials, a free quiz, a newsletter signup, and more. The blog held years of articles in one untagged, chronological feed with no way to browse by topic.

The work

We consolidated the three named services into one page organised around what a visitor is looking for, moved credentials and testimonials up where a first-time visitor sees them immediately, and added a lightweight topic layer to the blog so the archive stays browsable without adding to the main menu.

The result

The primary path now runs through five destinations instead of a dozen, credentials are visible before the first click, and the full article archive stays reachable, organised by theme instead of by date alone.

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